When Ordering:
-
Customer should consider sufficient
quantities. In order to cover layout changes, breakage and/or
cuts, we recommend 10% to be added to all measurements. The
beauty of these tiles are their inherent irregularities such as
color, size and texture variation. Matte may have little or no
shine. Tiles, liners & moldings should be shuffled to take
advantage of these variations. Crazing and crackling may
appear before or after installation; contrasting grout colors may
enhance this effect. Our tiles are not rated for counter,
floor or exterior applications. All photographs depicting such
use represents buyer's risk. Ort tiles are not freeze
tolerant, for pool use, scratch/wear resistant or acid resistant
(i.e. certain colors may react to juices, cleaners, sealers, etc.)
Installation of our products constitutes acceptance. All
Returns must be approved by San Diego House of Tile and are subject
to a 25% restocking fee!
-
Buyer is solely responsible
for the selection, suitability and accuracy of quantities of tile for Buyer's
intended installation and use.
Pricing:
-
Prices are subject
to change without notice. At times, current prices may differ
from those listed in this website. Please call to verify!
Sales Tax:
-
California residents
will be charged 7.75% sales tax
Shipping:
-
San Diego
House of Tile currently uses DHL & UPS as its default carriers.
-
If your tile is not
in stock, we will notify you and give you an approximate ETA prior
to accepting your payment.
Returns:
-
All returns
must be approved by San Diego House of Tile and are subject to a 25%
restocking fee.
-
No
returns/exchanges will be allowed after 15 days of receiving your
tile.
-
Returns/exchanges shall be shipped back to San Diego House of Tile
at buyers cost and must be fully insured.
-
San Diego House of Tile has made every effort to
correctly represent tile colors. Buyer is responsible for
purchasing samples to ensure desired color. San Diego House of
Tile will not be responsible for exchanging or accepting a tile
return due to improper color selection.
Damaged Tile:
-
All tile that
is shipped by San Diego House of Tile is insured for its full
amount!
-
Buyer is
responsible for the inspection of all material!
-
Buyer is
responsible for taking the following action in case of damage:
-
Take note
(in writing) of any external damage to the carton/s.
Photographs are helpful!
-
You must
notify San Diego House of Tile within 48 hrs. of receiving your
tile. You may also be required to notify the shipping
carrier within 48 hrs. of receiving merchandise.
-
Buyer may be
required to file a claim with the shipping carrier. If
buyer is required to file a claim with the shipping carrier,
he/she will have to follow all of the carrier's instructions.
When the client is required to file a claim with the shipping
carrier, he/she will receive reimbursement directly from the
carrier. In this case, buyer is responsible for paying for
new replacement tiles.
All pictures are property of Old World Traditions, Inc. and may NOT be used without written permission.
|
